Privacy Policy

 

RoboSapiens Inc. recognizes the importance of protecting personal information and has established the following Privacy Policy regarding the handling of personal information on this website.
We will protect personal information by establishing a management system for its protection and by ensuring that all employees fully understand the importance of safeguarding such information.
Please note that if separate privacy policies are presented for specific products or services, the terms of those policies shall take precedence over this Privacy Policy.

 

Article 1: Definition of Personal Information

1. “Personal information” refers to information about a living individual as defined by the Act on the Protection of Personal Information in Japan, including information such as name, date of birth, address, telephone number, contact information, and other descriptions that can identify a specific individual.

2. “History information and characteristic information” refers to information other than personal information described above, including pages viewed, advertising history, search keywords, usage date and time, usage methods, usage environment, postal code, gender, occupation, age, IP address, cookie information, location information, and device identification information.

 

Article 2: Methods of Collecting Personal Information

1. This website may ask users for personal information such as name, date of birth, address, phone number, email address, company name, department name, and job title when users register for services. We may also obtain transaction records containing personal information and payment-related information from our business partners (including information providers, advertisers, and advertising distributors).

2. This website may collect history and characteristic information such as pages viewed, advertising history, search keywords, usage date and time, usage methods, usage environment (including communication status and device settings when using mobile devices), IP address, cookie information, location information, and device identification information when users use our services or browse our pages.

 

Article 3: Purpose of Use of Personal Information

The purposes for which personal information is collected and used on this website are as follows:

1. To respond to inquiries from customers, including information necessary for providing services, service usage status, and contact information.

2. For purposes incidental to the above purposes of use.

 

Article 4: Management of Personal Information

In order to maintain the accuracy and security of personal information, we take necessary measures such as maintaining security systems, establishing management structures, and thoroughly educating employees to prevent unauthorized access, loss, damage, alteration, or leakage of personal information.

 

Article 5: Disclosure of Personal Information

1. When a customer requests disclosure of personal information, we will disclose it without delay only to the customer concerned. However, if disclosure falls under any of the following cases, we may decide not to disclose all or part of the information and will notify the customer accordingly.

  • If disclosure may harm the life, body, property, or other rights and interests of the customer or a third party
  • If disclosure may significantly interfere with the proper operation of our business
  • If disclosure would violate other laws or regulations

2. Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, will generally not be disclosed.

 

Article 6: Provision of Personal Information to Third Parties

1. Personal information entrusted to us by customers will be properly managed and will not be provided to third parties without prior consent from the customer, except in the following cases or when permitted by laws and regulations.

  • When required by law
  • When necessary to protect human life, body, or property and obtaining consent is difficult
  • When particularly necessary for improving public health or promoting the sound development of children and obtaining consent is difficult
  • When cooperation is required with national or local government agencies carrying out duties prescribed by law
  • When the following matters are announced or disclosed in advance:
    • The purpose of use includes provision to third parties
    • The items of data provided to third parties
    • The means or methods of provision to third parties
    • The customer may request suspension of provision of personal information to third parties

2. Notwithstanding the preceding paragraph, the following cases shall not be considered provision to a third party:

  • When personal information is entrusted within the necessary scope to achieve the purpose of use
  • When personal information is provided as a result of business succession such as mergers
  • When personal information is jointly used with specific parties and the relevant details are disclosed to the individual in advance

 

Article 7: Security Measures for Personal Information

This website takes thorough security measures to ensure the accuracy and safety of personal information.

We continuously collect information regarding personal information protection and strive to implement the latest security measures.

 

Article 8: Correction and Deletion of Personal Information

1. Customers may request correction or deletion of their personal information held by this website if it is inaccurate.

2. If we determine that it is necessary to respond to such a request, we will correct or delete the personal information without delay and notify the customer.

 

Article 9: Suspension of Use of Personal Information

If a customer requests suspension or deletion of personal information because it is being handled beyond the scope of its intended use or was obtained improperly, we will conduct the necessary investigation without delay and take appropriate action based on the results.

 

Article 10: Compliance with Laws and Policy Changes

1. This website complies with Japanese laws and regulations applicable to personal information.

2. The contents of this Privacy Policy may be changed without prior notice to users.

3. Unless otherwise specified, the revised Privacy Policy will take effect once it is posted on this website.

 

Article 11: Person Responsible for Personal Information Management

RoboSapiens Inc.
Shun Nagao

 

Article 12: Contact

For inquiries regarding this Privacy Policy or the handling of personal information on this website, please contact:

RoboSapiens Inc.
1F Nishi-Shinjuku Parkside Tower
6-23-1 Nishi-Shinjuku, Shinjuku-ku
Tokyo 160-0023, Japan
E-mail: info@rb-sapiens.com

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